- How do I make a booking ?
- What do I need to bring for my pet?
- What are your charges?
- Who is the dog trainer available for lessons?
- What food do you feed ?
- When are you open?
The Booking can be made on line via e-mail although we will wish to speak to
you about your pet. Understanding their requirements before their arrival will
allow us to prepare thoroughly to make their stay a place away from home.
Alternatively you can phone us 327 7015. Evenings are best as we are often
out in the exercise areas with the dogs.
Remember to make bookings for Christmas Holidays early
What do I need to bring for my pet?
Most important is that your pet has a current vaccination certificate not
more than 12 months old and not less than 10 days before visiting.
You are welcome to bring your dog or cats favourite bedding and or toy.
We ask that your dog is kept on a lead at all times on arrival and departure.
All food will be supplied however if your pet is on a special prescription
diet it may be necessary for you to bring the required food with you. Freezer
space is available for pre cooked meals.
Our kennel charges start from $18.00 per day for small dogs to $22.00 per day
for Labrador - boxer size with a discount for a second dog sharing the
same kennel. Extra large dogs price on application. A surcharge of $6.00 on
public holidays applies to cover staff labour costs.
Rates for dogs staying longer than three weeks will be discussed on an
individual basis.
Cat Charges start from $12.00 per day, $20.00 for two cats, $25 for three
cats sharing the same unit.
Our fee structure works like motels. Pets not collected by 11.00am will
incur an additional charge.
Training Classes
We are very fortunate to have on our staff Gail Hamblin a well known
competitor and instructor of obedience and puppy classes. Gail is available for
private lessons or group training. These lessons can be done at Glenstar to take
advantage of the secure areas. The costs for these sessions is a private
arrangement between the client and instructor and not part of the boarding fees.
What Food Do you feed
We recommend and feed Pro Plan Premium foods not only to our guests but our
own cats and dogs as well. However we will feed your pet whatever you normally feed him.
Please discuss your pets diet with us, for some on very specialised
veterinary diets it may be necessary to bring their food with you.
Dogs are feed twice a day with puppies and dogs on special diets on
individual programmes.
Cats enjoy a smorgasbord of dry foods all day long with feeding morning and
evening with a selection of whiskers, fancy feast or chef as well as raw beef.
Should your cat require special food or treats we ask that you bring these with
you as it is impossible to supply the wide range of cat foods available.
We are able to supply Pro Plan Premium foods to you at reasonable rates.
Order on line or at time of leaving your pet.
We start our day at 7.00am but do not open the kennels until 8.30am to allow
for cleaning and feeding.
Morning Hours 8.30am-10.30am or by arrangement
Afternoon hours: 4.00pm - 6.30pm - usually later or by arrangement.
As we live on site we try and be flexible but some days do need some personal
time.
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